FAQs | Point Rescue CPR

Frequently Asked Questions:

Click on "Book Online"
Review the Calendar to find an appropriate class date and time.
Fill out the form: select the class type, date, time, your name, address, phone number, number of participants, if you need to add any combo certifications and if it's a first time or a renewal.
A confirmation email from either ellavalenciacpr@wixsiteautomations.com or ellavalenciacpr@gmail.com will be sent to you automatically with the zoom link if you are doing an online class with us or in person with the school's address as well as the books/materials attached. The title of the email is "Booking Confirmed."

Payments should be made right after booking your class to fully secure your spot.
Cash, VENMO, ZELLE, CashApp, PayPal and all major credit cards are accepted.
ALL SALES ARE FINAL. Registrations cannot be edited or altered. We cannot issue refunds, partial credits, or price match after the combo or class has been purchased.
All classes and combos are NON-REFUNDABLE. There are no exceptions. NO REFUNDS will be issued FOR ANY REASON including mistakes or errors in registering on the student's behalf.
We reserve the right to refuse a refund request if the request is made after you have completed or before you have started the course and/or completion cards have been shipped/emailed to you or if you have claimed your American Heart Association (AHA) eCard via heart.org. It is your obligation to determine that the course content for any course you register for meets the requirements of any organization or regulatory agency that may be applicable to your situation. You should verify the course meets your applicable requirements prior to purchasing or registering or starting for any course. For any additional information regarding our policies please visit:https://www.pointrescuecpr.com/terms-of-use

Yes! They are through American Heart Association and the certifications are good for 2 years.

Your certification eCard will display your name, issue date, unique eCard code, QR code, Training Center ID, instructor's name and card expiration date. Sample images of the certification can be viewed on our website under the specific class you are registering for.

Contact us 24/7 by calling or texting us at (949) 242-0184. For a faster response, please text us your name, email and which classes you're looking for.
You can also utilize the chat button here at the website. Click on "Let's Chat!"

For American Heart Association certifications, the state or city listed on the card does not affect its validity and does not matter. What does matter is that the card is issued by an official AHA Training Center or Instructor, has your name, which course you took, issue and expiration date and the unique ecard certification code. Your certification is nationally and internationally recognized, regardless of the location shown on your card.

Lost your ecards from AHA? Not a problem! Use this link to access your certification: https://ecards.heart.org/Student/MyeCards?intnl=1

Yes! We offer group BLS, CPR, AED, FIRST AID, ACLS, PALS and other certification classes for schools, hospitals, businesses, clinics and organizations. Group sessions can be held online or in person at our school or at your location (depending on availability and group size). To schedule a group class or request a quote, please call or text us at (949) 242-0184 or email us at ellavalenciacpr@gmail.com