Master online crisis prevention and de-escalation techniques for safer, respectful workplaces.
Service Description
Our online Crisis Prevention and De-Escalation class equips participants with practical skills to safely prevent, manage, and de-escalate challenging situations in any environment. Using evidence-based strategies, this course focuses on early recognition of escalating behavior, verbal de-escalation techniques, and maintaining personal and workplace safety—all delivered online for your convenience. Participants will learn how to: ✅ Identify warning signs and triggers of escalating behavior ✅ Apply verbal and non-verbal techniques to defuse tension ✅ Maintain personal safety while preserving the dignity of others ✅ Respond effectively to crises with confidence and professionalism This course is ideal for healthcare workers, educators, social service professionals, and anyone who wants to create safer, more respectful environments. Completion provides a certificate of participation to document your training.
Upcoming Sessions
Cancellation Policy
Refunds: All classes and combos are NON-REFUNDABLE. There are no exceptions. NO REFUNDS will be issued FOR ANY REASON including mistakes or errors in registering on the student's behalf. We reserve the right to refuse a refund request if the request is made after you have completed or before you have started the course and/or completion cards have been emailed to you or if you have claimed your American Heart Association (AHA) eCard via heart.org. It is your obligation to determine that the course content for any course you register for meets the requirements of any organization or regulatory agency that may be applicable to your situation. You should verify the course meets your applicable requirements prior to purchasing or registering or starting for any course. Rescheduling: Students dismissed for misconduct or who do not complete the course requirements are not eligible for refunds, transfers, or rescheduling. Certification is only awarded to students who attend the full class and successfully meet all course requirements. Attendance: Only registered students may attend class. Guests, family, and children are not allowed in the classroom. Only individuals who have been explicitly authorized by the instructor or training center may be present in the classroom. This includes observers, assistants, or facility staff as needed. Student Conduct Respectful behavior is required. Instructors reserve the right to dismiss disruptive or unsafe students without certification or refund. Disruptive, disrespectful, threatening, or abusive behavior will not be tolerated under any circumstances. Certification Completion cards are only issued to students who meet all course requirements and demonstrate skills as required by the American Heart Association. Physical Activity CPR training involves physical activity (kneeling, compressions, etc.). Please ensure you are physically able to participate. Always call 911 in an emergency. Pricing Prices are subject to change. The only valid pricing is what’s listed on our official website or invoice. By registering for or attending a class, you agree to follow these policies. By using this website, registering for a course, or participating in training with Point Rescue CPR, you acknowledge that you have read, understood, and agree to the disclaimers above. For the full Terms of Use and Policies, please visit our website: https://www.pointrescuecpr.com/terms-of-use
Contact Details
(949) 242-0184
ellavalenciacpr@gmail.com
1661 North Raymond Avenue, Anaheim, CA, USA